Credit Card Processing Fees - questions
We are trying to do some benchmarking about our credit card processing fees, and I'm hoping for some help.
I was wondering if there is anyone who processes registration fees, and if so, if you could give information on the following:
Are you using a merchant bank to process credit card or Paypal?
What Mastercard/Visa fees are you being charged?
Discount Rate / Interchange rates (percent of sales)
Per transaction fees (if applicable)
Other (eg. monthly fees associated with the account) fees
Are your attendees mostly domestic or a mix of domestic & international?
I appreciate any help anyone can offer.
I was wondering if there is anyone who processes registration fees, and if so, if you could give information on the following:
Are you using a merchant bank to process credit card or Paypal?
What Mastercard/Visa fees are you being charged?
Discount Rate / Interchange rates (percent of sales)
Per transaction fees (if applicable)
Other (eg. monthly fees associated with the account) fees
Are your attendees mostly domestic or a mix of domestic & international?
I appreciate any help anyone can offer.
Replies to This Discussion
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Permalink Reply by Serenity J. Knutson on -
Hello, Beth. One individual who might be able to help you out is Jim Louis of Best Meetings, Inc. He works and speaks on several topics in this area, and I'm certain he will be able to answer some of your questions. If you would like his contact information, please send me a note at Serenity@PlannerWire.com.
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Permalink Reply by Rachel Khanna on -
Hi Beth,
My company Acteva, helps event organizers manage registrations and process credit card payments. Hopefully I can address some of your questions about our services.
We use a merchant bank to process our credit card transactions. In addition we have a customer support team for event organizers and event attendees to contact. They answer questions, manage refunds per your policies and assist with fraud resolution.
We have different pricing models, depending on your needs. If you would like further information, please let me know and we can chat more.
Thanks,
Rachel
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